Led UX strategy and design team to build a unified, scalable SaaS platform for patient history, prescriptions, appointments, and medical records, adopted across multiple hospitals. Drove user-centered design through clinical workshops and stakeholder sessions, ensuring workflows aligned with real-world hospital needs and scaling for future EHR/EMR integrations. Designed multi-role dashboards (doctors, nurses, admins) with tailored permissions, reducing onboarding friction and improving efficiency. Implemented multilingual and RTL (Right-to-Left) support, boosting accessibility and adoption in international healthcare markets. Mentored a junior designer by setting UX standards, leading reviews, and ensuring design quality across sprints. Improved clinician satisfaction by 30% via usability-focused workflows that simplified record access and reduced time spent per case.