Unified, Scalable Platform for Multi-Hospital Ecosystem

· Directed UX strategy and managed a design team to deliver a modular SaaS platform consolidating patient history, prescriptions, appointments, and medical records across multiple hospitals.

· Designed role-based dashboards (doctors, nurses, admins) with custom permissions, reducing 60% onboarding time and improving task efficiency.

· Implemented multilingual and RTL support, enabling adoption across Middle Eastern and global healthcare markets.

· Boosted clinician satisfaction by 30% through usability-focused record access that reduced time spent per case.

· Mentored junior designer, enforced design standards, and led UX reviews across agile sprints, ensuring delivery consistency.